Privacy Policy
Your privacy is important to us, and we respect the confidentiality of your personal information. 24tix.com is committed to providing you with a secure and private online shopping experience.
Information Collection and Use
The information we receive depends on how you use our site. We will not obtain personally identifying information about you unless you choose to provide it, such as when you create an account, purchase tickets, or otherwise use our services. If you browse our site anonymously, we may automatically collect certain non-identifying information, including statistical information about how visitors use our website, such as which pages are visited and how long visitors use the site. This information is used to help us understand and improve the performance and functionality of our website and is not linked to information that personally identifies you.
24tix.com uses the personal information you provide to fulfill your requests for products and services, provide customer service assistance, process and administer your transactions, identify and protect against fraudulent transactions and other misuse of our site, and analyze and improve the content, functionality, and performance of our website and services.
Information Sharing
24tix.com will not sell, rent, or trade your personal information to any outside entity. During checkout, you may be presented with a web form checkbox to opt in to receive additional communications from the event’s promoter, artists’ representatives, or fan clubs. If you opt in, certain purchaser information may be shared with those parties for purposes of providing those communications.
Your personal information may also be made available to our service providers, such as credit card payment processors and other service providers performing services on our behalf, as well as to other third parties in limited circumstances, such as to comply with legal requirements, prevent fraud, or protect the safety of our users.
Children Under 13
24tix.com is not directed to children under the age of thirteen (13), and we do not knowingly collect personal information directly from children under 13. If we become aware that we have collected personal information directly from a child under 13 without the consent required by applicable law, we will take appropriate steps to delete that information, subject to any applicable legal obligations.
If you are a parent or legal guardian and believe your child under 13 has provided personal information to 24tix.com, please contact us at support@24tix.com so that we may review your request and take appropriate action.
Accessing and Updating Personal Information
You can access your personal information by signing in to your 24tix.com account. To update your personal information, sign in to your account and select the “Update Account Information” option. You are responsible for maintaining accurate and current information in your account.
Data Integrity
24tix.com processes personal information only for the purposes for which it was collected and in accordance with this Privacy Policy. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current. However, we depend on our users to provide accurate information and to update or correct their personal information when necessary.
Information Security
24tix.com uses commercially reasonable security measures, including encryption technology such as Secure Socket Layer (SSL) encryption, to help protect personal information transmitted through our website. These measures are designed to help protect information from unauthorized access, use, or disclosure during transmission. We also take reasonable steps to protect personal information maintained by 24tix.com from unauthorized access, alteration, or disclosure.
Payment and credit card information is processed through payment-processing systems and is not stored on 24tix.com servers.
reCAPTCHA
This site is protected by reCAPTCHA Enterprise and the Google Privacy Policy and Terms of Service apply.
Changes in Policy
We respect your privacy and are committed to protecting the confidentiality of your personal information. We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or applicable laws and regulations. The most current version of this Privacy Policy will be posted on our website, along with the date of the most recent update. We encourage you to review this Privacy Policy periodically for any changes. By continuing to use our website or services after an updated Privacy Policy is posted, you acknowledge the updated policy to the extent permitted by applicable law.
If you have questions regarding this policy, please contact support@24tix.com.
Thank You.